Legal

Terms of Service.

The agreement between you and Simonina — written to be read.

1. Welcome

These Terms of Service (“Terms”) govern your use of Simonina — our websites, apps, and the AI companions you talk to (together, the “Service”), provided by Simonina (“we,” “us,” “our”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which is part of them. If you don’t agree, please don’t use the Service.

2. Who can use Simonina

Simonina is made for adults. You must be at least 18 years old (or the age of majority where you live, if that’s higher) to create an account or use the Service. By using Simonina you confirm that you meet this requirement. The Service is not intended for, and is not directed to, anyone under 18, and we don’t knowingly allow them to use it. You also confirm that you aren’t barred from using the Service under the laws that apply to you, and that you’ll use it only for lawful, personal, non-commercial purposes unless we’ve agreed otherwise in writing.

3. Your account

You’re responsible for your account and for keeping your login credentials secure. Give us accurate information when you sign up, keep it current, and let us know promptly if you believe your account has been accessed without your permission. You’re responsible for activity that happens under your account. One person, one account — don’t share it, sell it, or let someone else use it. You may close your account at any time (see Section 15).

4. What Simonina is — and what it isn’t

Simonina’s companions are artificial intelligence. They are not real people, and everything they say or generate is AI-generated fiction, even when it feels personal. A companion can be wrong, can misremember, and can say things that don’t reflect our views or anyone’s. Knowing exactly what you’re talking to is part of using Simonina well, and we’ll always be clear that it’s AI — we’ll never pass a companion off as a human, a doctor, or a therapist.

5. Acceptable use

By using Simonina, you agree not to:

  • use the Service for anything unlawful, or to harm, harass, threaten, defraud, or impersonate others;
  • create, request, upload, or share content that sexualizes minors in any way, or that depicts real, identifiable people without their consent — this is strictly prohibited, not negotiable, and may be reported to the authorities;
  • use the Service to generate content that promotes terrorism or violent extremism, facilitates serious crimes, or infringes someone else’s intellectual-property or privacy rights;
  • try to defeat, bypass, or probe our safety systems, age gate, or usage limits, or attempt to make a companion produce prohibited content;
  • break, overload, disrupt, reverse-engineer, scrape, or gain unauthorized access to the Service, its systems, or its underlying models, or use bots or automated means to access it;
  • resell, sublicense, or commercially exploit the Service without our written permission.

We may remove content, or limit, suspend, or end access, for violations of these rules. Serious or illegal abuse may be referred to law enforcement.

6. Your content, and the limited permission you give us

The companions you create and the things you write are yours. You keep whatever rights you have in them. To run the Service, you grant us a limited, worldwide, non-exclusive, royalty-free licence to store, process, and use your content only as needed to operate Simonina for you — for example, to generate replies, keep your companion’s memory consistent, back up your data, and keep the Service safe. This licence exists to provide the Service to you and ends when your content is deleted, except for copies we’re required to keep or that persist in routine backups for a limited time.

We do not use your conversations to train our AI models. Your chats are for you and your companion, not a dataset — this is a deliberate promise, not the industry default. If we ever want to use content to improve the models, we’ll ask for your clear, opt-in permission first.

If you send us feedback or suggestions, you allow us to use them freely to improve the Service, without any obligation to you.

7. AI-generated content

Because a companion’s replies and images are generated by AI, they can be inaccurate, inappropriate, or not to your taste, and they don’t represent our advice or opinions. You’re responsible for how you use what the Service generates, and for checking anything you rely on. You should not treat AI-generated content as fact, or as professional guidance of any kind (see Section 12).

8. Our intellectual property

We own the Service itself — our software, models, designs, and the Simonina name and brand. Nothing in these Terms transfers that to you. We grant you a personal, limited, non-transferable, revocable right to use the Service under these Terms; everything not expressly granted is reserved. Don’t use our trademarks or branding without our written permission.

9. Subscriptions, billing, and refunds

Parts of the Service may be free; others may require a paid subscription. Before you pay, we’ll show the price, the billing cycle, and any renewal terms clearly. Payments are handled by our third-party payment processors — we don’t store your full card details ourselves.

  • Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time; cancellation stops future charges and takes effect at the end of the current period. You keep access until then.
  • Price changes. We may change prices or plan features; we’ll give you notice before a change affects you, and a change applies to the next billing period, not retroactively.
  • Refunds. Except where the law requires otherwise, payments are non-refundable and partial periods aren’t prorated. Where you have a statutory right to cancel or a refund (for example, certain consumer-protection or app-store rules), that right still applies.
  • App stores. If you subscribe through a mobile app store, that store’s billing, renewal, and refund rules also apply, and you may need to manage or cancel through the store.
  • Taxes. Prices may not include taxes; you’re responsible for any that apply.

10. Third-party services

The Service relies on third-party providers (for example, for hosting, authentication, AI inference, and payments) and may link to third-party sites. We’re not responsible for third-party services or content, and your use of them may be governed by their own terms.

11. Privacy

How we handle your information is described in our Privacy Policy, which is part of these Terms. In short: your companion remembers what matters, and we don’t treat your conversations as an archive to mine or a dataset to train on.

12. Not professional advice, not a crisis service

Simonina is a companion, not a medical, mental-health, legal, or financial professional, and it is not an emergency or crisis service. Don’t rely on it for those. If you’re in crisis or thinking about harming yourself, please contact your local emergency number or a crisis line right away.

13. Copyright and takedown

We respect intellectual-property rights and expect you to as well. If you believe content on the Service infringes your copyright, send us a notice at [email protected] with enough detail to identify the work and the material in question, your contact information, and a statement of good-faith belief that the use isn’t authorized. We’ll respond appropriately, which may include removing the content, and we may terminate the accounts of repeat infringers.

14. Suspension and termination

You may stop using Simonina and delete your account at any time. We may suspend or end your access if you violate these Terms, if it’s needed to protect the Service or other users, or where we’re required to for legal or security reasons. We’ll act reasonably and, where appropriate, give you notice. Sections that by their nature should survive termination — such as content licence carve-outs, disclaimers, limitation of liability, indemnification, and dispute resolution — will continue to apply.

15. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We work hard to make Simonina reliable, but we don’t promise it will be uninterrupted, error-free, secure, or that a companion’s output will meet your expectations. Some jurisdictions don’t allow certain warranty exclusions, so some of these may not apply to you.

16. Limitation of liability

To the fullest extent permitted by law, Simonina and its people won’t be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from or related to your use of the Service. To the fullest extent permitted by law, our total liability for any claim relating to the Service is limited to the greater of the amount you paid us for the Service in the twelve months before the claim, or USD 100. Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold Simonina harmless from claims, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your content, or your violation of these Terms or of someone else’s rights.

18. Disputes — arbitration and class-action waiver

Please read this section carefully; it affects how disputes are resolved. If a dispute between you and Simonina can’t be resolved informally, you and we agree to resolve it through binding individual arbitration rather than in court, except that either party may bring a qualifying claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-access matters. To the extent permitted by law, you and we waive any right to a jury trial and to participate in a class or representative action; claims may be brought only on an individual basis.

Your right to opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing [email protected] with your account details and a clear statement that you opt out; if you do, this Section 18 won’t apply to you. These Terms, and any dispute, are governed by the laws of the jurisdiction in which Simonina is established, without regard to conflict-of-laws rules, and subject to any mandatory consumer protections of your home country. Nothing here removes rights you can’t waive under the law that applies to you.

19. Changes to these Terms

We may update these Terms as the Service evolves. If we make material changes, we’ll let you know through the Service or by email before they take effect. Your continued use after the changes take effect means you accept the updated Terms; if you don’t agree, please stop using the Service.

20. General

These Terms, together with the Privacy Policy and any terms you agree to for specific features, are the entire agreement between you and Simonina about the Service. If any part is found unenforceable, the rest stays in effect. Our not enforcing a provision isn’t a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. Questions? Email [email protected], or see our Contact page.

Last updated: July 2026.