Legal

Privacy Policy.

What we collect, what we do with it, and what we deliberately don’t keep.

1. Our approach

An AI companion holds personal things, so privacy is part of how Simonina is built, not an afterthought. The short version: your companion remembers you, but we don’t treat your conversations as an archive to keep and mine, and we don’t use them to train our AI. The sections below explain what that means in practice, what we collect, and the choices and rights you have.

2. Who this applies to

This policy covers the personal information we handle when you use Simonina, meaning our websites, apps, and companions (the “Service”). We handle it as the party responsible for it, which laws like the GDPR call the “controller”. It applies alongside our Terms of Service.

3. Information we collect

  • Account information. What you give us to sign up and sign in, such as your email address and authentication details. If you sign in with Google instead of a password, see Section 4.
  • Profile details. Things like your name, preferred language, and any bio you choose to add, so your companion knows how to address you.
  • Your companions and what you write. The companions you create or customize and the messages you exchange with them.
  • Anything you upload. Pictures you choose to add yourself, such as a photo for a companion’s profile or a cover image. Images that Simonina generates for you are covered in Section 5.
  • Usage and device information. Limited technical data needed to run, secure, and improve the Service, such as device and browser type, approximate location from your IP address, and basic activity logs.
  • Payment information. If you subscribe, our payment processor handles your card details. We receive confirmation and limited billing information, not your full card number.
  • Cookies and similar technologies. See Section 14.

4. Signing in with Google

You can create your account and sign in with Google instead of choosing a password. If you do, Google sends us the information shown on Google’s consent screen: an identifier for your Google Account, your email address and whether Google has verified it, and the basic profile details your Google Account makes available, such as your name and profile picture.

We use that information only to create your Simonina account, recognize you when you come back, and contact you about your account. We store it with your account record for as long as your account exists, and it is deleted when you delete your account. We do not use it for advertising, we do not sell or share it, and we do not use it to train AI models.

Signing in with Google gives us no access to your Gmail, your Drive, your contacts, or any other Google service. We receive only the sign-in details above. Simonina’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can disconnect Simonina from your Google Account at any time in your Google Account’s security settings.

5. Your conversations, and the images in them

To make a companion that remembers without drifting, Simonina distills what matters from your conversations, such as the people in your life, the milestones, and the relationship as it grows, and carries that forward as your companion’s memory. Your messages are also kept as you wrote them, in a database belonging to your account alone, so you can scroll back through your own history. They stay there until you clear the conversation, delete the companion, or delete your account, as described in Section 11. And, to be unambiguous: we do not use your conversations to train our AI models.

Images that appear inside a conversation are generated by the Service when you ask for them, not collected from you. They are kept with the conversation they belong to, for the same reason your messages are, and they go when that conversation, that companion, or your account goes. We don’t gather them for any purpose beyond showing them to you where they were made.

6. Safety screening and moderation

Simonina is made for adults, and keeping it safe means noticing when a conversation crosses the lines set by law and by our Terms. That check runs automatically, and where something is flagged you will be warned.

This exists to protect people. It is not used to build a profile of you, and never to advertise to you. Our Safety page explains the thinking behind it.

7. How we use information

  • to provide the Service, which means generating replies and keeping your companion’s memory consistent;
  • to operate your account, process subscriptions, and provide support;
  • to keep the Service secure, prevent abuse, and enforce our Terms;
  • to understand how the Service is used so we can improve it (in aggregate, not by mining your chats);
  • to comply with our legal obligations.

We do not sell your personal information, and we don’t trade it.

8. The legal bases we rely on

Where the GDPR or similar laws apply, we process your information on these bases:

  • To perform our contract with you. Running your account and providing the Service you asked for.
  • Your consent. This includes your explicit consent for the intimate, personal content you share with a companion (see Section 13), and for any optional features you switch on. You can withdraw consent at any time, which stops the related processing going forward.
  • Our legitimate interests. Keeping the Service secure, preventing abuse, and improving it, balanced against your rights.
  • Legal obligations. Where the law requires us to keep or disclose certain information.

9. AI processing and service providers

Generating a companion’s replies requires sending your messages to AI inference providers, and we rely on trusted infrastructure providers to run the Service. These providers act as our processors under agreements that limit how they may use your information, process it only on our instructions, and don’t get to use it for their own purposes. We choose them carefully and share only what’s needed to make the Service work.

What reaches an inference provider is the text of the conversation and the context your companion needs in order to answer well. It doesn’t carry your account with it. No email address, no account identifier, no payment details, nothing that tells a provider whose conversation this is. Requests are also spread across a pool of providers rather than tied to one, so no single provider ends up holding a history of your relationship with a companion.

10. When we share information

We never sell your personal information, and we don’t hand it to anyone for their own purposes. Beyond the service providers above, who only process it on our instructions, there are a few narrow situations where information can be required of us: where the law compels it, through a valid legal request or legal process; where it’s needed to protect the rights, safety, and security of our users and the Service; and if the business is ever transferred, for example in a merger or acquisition, in which case information moves with it and we give notice where that’s required. We don’t volunteer anything, and where we are obliged to disclose, we give what the request actually calls for and no more.

11. Data retention and deletion

We keep account information for as long as your account is active. You can delete an individual companion or your whole account, and the personal data that belongs to it goes when you do. Residual copies may persist in routine backups for a limited time before they’re overwritten.

12. Your rights and choices

Most of this is already in your hands. What Simonina holds is what you put into it, you can see it in the app, and you can change or delete any of it, including your whole account, as described in Section 11.

Beyond that, the law gives you rights we’re required to tell you about: to ask what personal information we hold and receive a copy of it, to have it corrected or deleted, to object to or restrict certain processing, and to withdraw consent. If you are in the EEA or UK, you can also complain to your local data-protection authority. If you live in California, or another U.S. state with a privacy law, you can additionally opt out of any “sale” or “sharing” of personal information and of targeted advertising, none of which we do. We won’t treat you differently for exercising any of this.

To ask us for any of it, email [email protected].

13. A note on sensitive information

Conversations with a companion can be intimate, and what you choose to share may touch on things data-protection laws treat as especially sensitive, such as your relationships and sex life, your health, or your beliefs. You decide what to say and you keep control of it. Clear a conversation, delete a companion, or delete your account, whenever you want.

Simonina isn’t a medical service, a bank, or a government office, and nothing here will ever ask you for an ID number, bank details, or a medical record. There’s no reason for any of that to be in a conversation with a companion, and we’d rather it wasn’t.

14. Cookies and similar technologies

We use only the cookies and similar technologies needed to sign you in, remember your preferences, and keep the Service secure. We don’t use them for third-party advertising. Where the law requires consent for non-essential cookies, we’ll ask for it; you can also control cookies through your browser settings.

15. Security

We use technical and organizational measures to protect your information, including encryption in transit and at rest and access controls that limit who can reach it. No system is perfectly secure, but we treat the sensitivity of this data as a first-order responsibility, and we design for it from the start.

16. Under 18

Simonina is for adults, and using it if you are under 18 is not permitted. An account is not something a minor may hold here. We don’t knowingly collect personal information from anyone under 18, and if we find that an account belongs to someone under that age we close it and delete the data that belongs to it. If you believe a minor is using Simonina, tell us at [email protected].

17. Where your information is handled

Like any online service, Simonina runs on infrastructure in more than one country, including the United States, so your information crosses borders. Where it does, we use the safeguards the law provides for exactly that, such as Standard Contractual Clauses. If you are in the EEA or UK and want more detail about them, ask us.

18. Changes to this policy

We may update this policy as the Service evolves. If we make material changes, we’ll let you know through the Service or by email, and we’ll update the date below. The version published here is the one that applies.

19. Contact

Privacy questions or requests? Email [email protected], or see our Contact page.

Last updated: August 2026.